Contact Us
Enquiries and Complaints
You are welcome to contact us by phone / fax / post / email (landsd@landsd.gov.hk) or in person.
If you have enquiries related to purchase of maps, please contact Map Publications Centres.
Contact Channels
Headquarters
| Office | Address (click the address to view the location map) |
Hotline / Fax | Opening Hours |
|---|---|---|---|
| Lands Administration Office | 20/F, North Point Government Offices, 333 Java Road, North Point, Hong Kong. |
 2525 6694 (Enquiry) 2231 3369 (Complaints)  2868 4707 |
Mon - Fri 9:00 a.m. - 5:30 p.m. (Lunch Break: 12:30 p.m. - 1:30 p.m. ) |
| Survey and Mapping Office | 23/F, North Point Government Offices, 333 Java Road, North Point, Hong Kong. |
2231 3187 2521 8726 |
|
| Legal Advisory and Conveyancing Office | 20/F, North Point Government Offices, 333 Java Road, North Point, Hong Kong. |
2231 3740 2845 1017 |
|
| Departmental Administration Office | 21/F, North Point Government Offices, 333 Java Road, North Point, Hong Kong. |
2231 3294 2536 0827 |
|
| Government Rent and Premium Enquiry Hotline | 1/F, North Point Government Offices, 333 Java Road, North Point, Hong Kong. |
2231 3033 # |
# You will hear a pre-recorded telephone message which will provide you with the basic information about our service. If further information is required, you may choose to talk to an operator and your call will be transferred to 1823.
District Lands Offices
District Survey Offices
| Office | Address (click the address to view the location map) |
Hotline / Fax | Opening Hours |
|---|---|---|---|
| District Survey Office, Hong Kong | 18/F, Southorn Centre 130-150 Hennessy Road, Wan Chai, Hong Kong |
2231 3187 2838 8170 |
Monday to Friday 08:45 a.m. – 12:30 p.m. 01:30 p.m. – 05:00 p.m. |
| District Survey Office, Islands | 18/F, Harbour Building 38 Pier Road, Central, Hong Kong |
2231 3187 2854 4070 |
|
| District Survey Office, Kowloon | 3/F, South Tower, West Kowloon Government Offices 11 Hoi Ting Road, Kowloon |
2231 3187 2332 3352 |
|
| District Survey Office, North | 5/F, North District Government Offices 3 Pik Fung Road, Fanling, N.T. |
2231 3187 2675 0202 |
|
| District Survey Office, Sai Kung | 3/F, Sai Kung Government Offices 34 Chan Man Street, Sai Kung, N.T. |
2231 3187 2792 0743 |
|
| District Survey Office, Sha Tin | 12/F, Sha Tin Government Offices 1 Sheung Wo Che Road, Sha Tin, N.T. |
2231 3187 2601 6640 |
|
| District Survey Office, Tai Po | 5/F, Tai Po Government Offices 1 Ting Kok Road, Tai Po, N.T. |
2231 3187 2650 5299 |
|
| District Survey Office, Tsuen Wan & Kwai Tsing | 15/F, Tsuen Wan Government Offices 38 Sai Lau Kok Road, Tsuen Wan, N.T. |
2231 3187 2413 5708 |
|
| District Survey Office, Tuen Mun | 5/F, Tuen Mun Government Offices 1 Tuen Hi Road, Tuen Mun, N.T. |
2231 3187 2450 4482 |
|
| District Survey Office, Yuen Long | 2 Yuen Ching Road, Yuen Long, N.T. | 2231 3187 2473 6996 |
Map Publications Centres
| Office | Address (click the address to view the location map) |
Hotline / Fax | Opening Hours |
|---|---|---|---|
| Map Publications Centre (Hong Kong) | 6/F, North Point Government Offices, 333 Java Road, North Point, Hong Kong. |
2231 3187 2116 0774 |
Mon - Fri 9:00 a.m. - 5:30 p.m. |
| Map Publications Centre (Kowloon) | 382 Nathan Road, Yau Ma Tei, Kowloon. | 2780 0981 2783 7228 |
Mon - Fri 9:00 a.m. - 12:15 p.m. 1:15 p.m. - 5:30 p.m. |
Remarks
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We will reply to you within ten calendar days from the date of receipt. If a substantive reply is not possible within this period, we will provide an interim reply. If further information is required, we will respond within 21 calendar days from the date of receipt. For complicated cases requiring longer processing time, we will keep you informed of the progress.
If you have further view on the handling or the outcome of your enquiry/complaint, you may write to the head of the office/centre concerned. Addresses and fax numbers are shown in the tables above.
Please note that it is voluntary for enquirers/complainants to supply their personal data. All personal data submitted will only be used for purposes which are directly related to the enquiries/complaints concerned and this may require the personal data to be passed to other departments/other relevant authorities. Whilst the enquirers/complainants can object to a referral, this may hinder or prevent a thorough handling/investigation of the enquiries/complaints concerned.
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This department will not accept any unpaid or underpaid mail items. Please ensure your mail items bear sufficient postage before posting. Any mail items bearing insufficient postage will be returned or disposed of by the Hongkong Post. For details, please refer to the Hongkong Post website.
